Hey there! This Privacy Policy explains how we collect, use, and share your personal information when you visit or shop at bytres.ae.

What we collect

When you browse our site, we automatically gather some details about your device—like your web browser, IP address, time zone, and any cookies stored on your device. We also track the pages you visit, the products you view, how you found us (e.g., search engine or referral site), and how you interact with our website. We call this Device Information.

To collect this data, we use cookies—small files stored on your device that help us recognize you (don’t worry, they’re not as creepy as they sound).

If you make a purchase—or attempt to—we collect additional information such as your name, billing and shipping address, payment details (including credit card numbers), email address, and phone number. This is called Order Information.

Together, Device Information and Order Information make up what we refer to as Personal Information.

How we use your info

We use your Order Information to:

  • Process and fulfill your orders

  • Handle payments

  • Send order confirmations and invoices

  • Contact you regarding your purchase if needed

If you’ve opted in, we may also send updates, promotions, and product news.

Your Device Information helps us:

  • Monitor for potential fraud or security threats (e.g., suspicious IP addresses)

  • Understand how users interact with our site to improve your experience

  • Measure the performance of our marketing efforts

Data retention

We retain your Order Information for our records unless and until you ask us to delete it.

Updates to this policy

We may update this Privacy Policy occasionally to reflect changes to our practices, operational changes, or legal requirements. Significant updates will be communicated to you clearly.

Questions?

We’re happy to help—feel free to reach out anytime!